assignment 1508

This assignment uses the eight step Toyota business practice model discussed in chapter four of Gemba Kaizen. Research a product or system which you work with or one you are particularly interested in which could use quality improvement. For each of the steps (listed below) go into detail on how you would apply the concepts to your product/system example.

1.Clarify the problem

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2.Break down the problem

3.Set a target to be achieved

4.Analyze the root cause

5.Develop countermeasures

6.See countermeasures through

7.Evaluate both results and process

8.Standardize successful process

 
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