UNIT IV CASE STUDY: MEXICANA WIRE WORKS
Read the Case Study on page 300 of the textbook on “Mexicana Wire Works” (Shown Below). Thoroughly answer the three associated Discussion Questions using appropriate citation and clearly delineated tables and graphs when necessary. The Discussion Questions are provided on page 301.
Mexicana Wire Works
Ron Garcia felt good about his first week as a management trainee at Mexicana Wire Winding, Inc. He had not yet developed any technical knowledge about the manufacturing process, but he had toured the entire facily, located in the suburbs of Mexico City, and had met many people in various areas of the operation.
Mexicana, a subsidiary of Westover Wire Works, a Texas firm, is a medium-sized producer of wire windings used in making electrical transformers. Carlos Alverez, the production control manager, described the windings to Garcia as being of standardized design. Garcia’s tour of the plant, laid out by process type, followed the manufacturing sequence for the windings: drawing, extrusion, winding, inspection and packaging. After inspection, good product is packaged and sent to finished product storage; defective product is stored separately until it can be reworked.
On March 8, Vivian Espania, Mexicana’s general manager, stopped by Garcia’s office and asked him to attend a staff meeting at 1:00 P.M.
“Let’s get started with the business at hand,” Vivian said, opening the meeting. “You all have met Ron Garcia, our new management trainee. Ron studied operations management in his MBA program in Southern California, so I think he is competent to help us with a problem we have been discussing for a long time without resolution. I’m sure that each of you on my staff will give Ron your full cooperation. ”Vivian turned to Jose Arroyo, production control manager. “Jose, why don’t you describe the problem we are facing?”
“Well,” Jose said, “business is very good right now. We are booking more orders than we can fill. We will have some new equipment on line within the next several months, which will take care of our capacity problems, but that won’t help us in April. I have located some retired employees who used to work in the drawing department, and I am planning to bring them in as temporary employees in April to increase capacity there. Because we are planning to refinance some of our long-term debt, Vivian wants our profits to look as good as possible in April. I’m having a hard time figuring out which orders to run and which to back order so that I can make the bottom line look as good as possible. Can you help me with this?”
Garcia was surprised and apprehensive to receive such an important high-profile assignment so early in his career. Recovering quickly, he said, “Give me your data and let me work with it for a day or two.”
Problem
1. What recommendations should Ron Garcia make, with what justification? Provide a detailed analysis with charges, graphs, and computer printouts included.
2. Discuss the need for temporary workers in the drawing department.
3. Discuss the plant layou
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