Club Management

Assignment Details

LCBH261 – 2A – Club Management

Assignment Details – Week 5 Individual Project 1

Details

Week 5 Individual Project

Deliverable length: 200 – 250 words

Course Objective(s):

Describe the role of service in private clubs and meeting member

expectations

Construct the daily duties in a typical country club

Assignment: Please use internet references and cite whatever is used. (i.e.

for references: Doe, J. (2017). See Jane Run. Retrieved from

When citing: See Jane Go is a ride-hail service created exclusively for

women. (Doe, 2017)

You are the general manager at a private country club in Nevada. The club is

struggling in several ways because of a downturn in the economy. Many of the

club members are involved in real estate, which has declined substantially

because of the recession in that area. Month-to-date and year-to-date forecast

revenues and projections are at a negative variance to budget. Food and

beverage numbers are down by 40%, both in the dining room and in banquets.

The only dining outlet that has been successful this month and year to date is

the poolside grill, which has a positive variance to budget. Rounds of golf are

down by 25%, as well as tennis. The only area that has seen an increase in

usage is the club fitness center. In addition, the list of delinquent accounts

receivable has increased by 10%. The finance committee at your club is

scheduled to meet this week to review the monthly financial statements

prepared by your controller. Before the meeting, the club treasurer would like

to meet with you and the controller to go over the variances to budget. The

club treasurer has sent you an e-mail with the following questions to prepare

for your meeting:

· Please explain the potential reasons why the dining room and banquet

department are a negative variance to budget by 40%.

Description: · Why do you think the poolside grill is successful during this time, with a

positive variance to budget?

· Please explain the potential reasons why rounds of golf and tennis are not

meeting the budgeted projections.

· Why do you think the usage of the fitness center has increased during this

time, as opposed to golf and tennis?

· What can we do differently to prevent an increase in delinquent accounts

receivable?

· How can we as a club increase revenues and decrease expenses, without

sacrificing the quality of service?

 

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