CHANGE AND INNOVATION IN ORGANISATION

A. INNOVATION Wordage – Could use 1,750 but more useful to apply about 1,000 well-chosen words to craft why and how idea/initiative is an innovation. If you have written a larger amount already just excise and place in appendix and refer to this overview. Identify a sustainable (ie improvement type) innovation that can or is being applied to your area, division, organisation It could be a breakthrough innovation ie totally new way of doing business or product or service. Most likely controllable innovation tends to be sustainable unless you own the business. Key discussion points – incremental or radical innovation (Dawson & Andriopoulos), Sustaining innovation or Disruptive innovation (Christensen et al.) Creativity (Amabile) Innovation (Hamel) 1. Identify what the innovation is? Identify characteristics of why its an innovation? 2. How it satisfies criteria as an innovation? Why it is needed at this point ? 3. How it is creative? How it adds value? Concept -> Commercialization 4. What are the benefits to organization or bus unit? Where & How benefits actually occur ? How will opportunity here be seized and sustained? B. CHANG E MANAGEMEN T PLAN Wordage – Assignment is 3,500 +/- 10% @ 4,000 Use the 3,000 remaining words wisely. Use appendices with sentence precis links in body if you have a large analytical or explanatory aspect. 1. Rationale for implementing innovation (now)? Why? What is felt need (Lewin) and/or Sense of Urgency (Kotter)? 2. Outline current situation (The STATUS QUO). Why has this prevailed? Why is this no longer going to be of value in the future (Box two of Strategy for the future – Govindajaran) 3. UNFREEZE The model you select could be Lewin, Kotter ADKAR EganB or any other reputable model from a consultancy site you reference or text book or reputable journal. All tend to follow the basic pattern of ‘Dismantling’ the Status Quo, Effecting the Change Process towards some ‘New Approach’, then Locking in the ‘New Approach’. Lewin here is only used as an example. So under each of these headings UNFREEZE, CHANGE, REFREEZ E you would delve deep into: What processes and actions you would plan to effect? what resources and interactions between individuals, teams and the organization at large you would plan? What Key Performance Indicators (KPIs) or Milestones you would have identified? How would you monitor and evaluate these? How would you celebrate success or adjust for impending failure? 4. . CHANG E As above in 3. 5. REFREEZ E As above in 3. Key issues are Reward and recognition for new behavior new performance. Ensuring Performance Management aligned to ‘New Approach’ 6. RECOMMENDATIONS. Consider where to from here, specifically: 1. What is your approach to sustaining the change for the innovation you have developed? 2. Identifying where and how further sustaining innovation in the area of product, service, process or system may be possible in near future? Where will next process improvement or perhaps even disruptive innovation come from that might impact on your innovation? Your thoughts, research? 3. What further applications of your template model of change management can you see as possible? 4. What other potential areas of innovation can you see as needed in your current organization or industry? How might you build small but meaningful awareness and/or preparation for these?