answer the following questions 169

CTA 3: Castrol’s Nexcel, the 90-second oil change.

Links to few short news item/videos provide details of Castrol’s Nexcel, the idea that, if comes to fruition, will fundamentally redefine the oil change process. Instead of taking your vehicle to an auto service facility and wait at least 20-30 minutes for an oil change assuming they are not busy, the Nexcel concept requires less than 2 minutes’ time to swap cells containing oil and filter, akin to swapping ink cartridge on your printer. This concept may be welcomed by customers who would like to avoid wait time. Others, who have been scammed by auto service facility in the past (see video below for an example) may see this as an opportunity to eliminate anxiety associated with the process.

News Item 1: Oil changes in 90 seconds (clicking this link will download the item as a PDF file)

News Item 2: Nexcel’s company websiteLinks to an external site. (Links to an external site)

News Item 3 (video): Oil change scams: Hidden camera investigation on what really happens to your carLinks to an external site.(Links to an external site)

Critically analyze the information contained in news articles. Then provide well-thought out answers to questions listed below:

1. If such a technology were to successfully introduced to market, what implications does it have on traditional oil change business (in terms of changes in the auto service business, in the process of recycling used oil, etc.)?
2. What would be the downside of such a process introduction?
3. Create a Process Map (refer to Figure 6.6 in Chapter 6 for an example) for the potential oil change service process involving Nexcel (include steps such as purchasing a new Nexcel, swapping the units, returning the used Nexcel for recycling, processing the returned cell to remove used oil/filter and replace with new items, etc., among others).

Rubric

Critical Thinking Rubric.

Critical Thinking Rubric.

Criteria	Ratings	Pts
This criterion is linked to a Learning OutcomeIdentifies and Summarizes issue at hand	5.0 pts Identifies not only the basics of the issue, but recognizes nuances of the issue 4.0 pts Identifies the main issue and subsidiary, embedded, or implicit aspects of the issue 2.0 pts Does not identify and summarize the issue, is confused or identifies a different or inappropriate issue	5.0 pts
This criterion is linked to a Learning OutcomePersonal and other salient perspectives and positions	5.0 pts Addresses and analyzes salient perspectives from experience and information from outside sources. 4.0 pts Identifies, appropriately, one’s own position and/or other salient perspectives on the issue 3.0 pts Address a single source or view of the argument and fails to clarify presented position relative to one’s own and/or other salient perspective 2.0 pts Fails to address even a single source or view of the argument and fails to clarify presented position relative to one’s own and/or other salient perspective	5.0 pts
This criterion is linked to a Learning OutcomeQuality of evaluation and analysis	5.0 pts Observes cause and effect and addresses existing or potential consequences. Clearly distinguishes between fact, opinion, and acknowledges value judgments 4.0 pts Examines the evidence and source of evidence, questions its accuracy, precision, relevance, and completeness 2.0 pts Merely repeats information provided, taking it as truth or denies evidence without adequate justification	5.0 pts
This criterion is linked to a Learning OutcomeConclusions, implications, and consequences	5.0 pts Objectively reflects upon own assertions 4.0 pts Identifies and discusses conclusions, implications, and consequences 3.0 pts Identifies and discusses conclusions, implications, and consequences but only superficially 2.0 pts Fails to identify conclusions, implications, and consequences of the issue	5.0 pts
Total Points: 20.0

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