PROCESS IMPROVEMENT AND CHANGE PROJECT PRESENTATION

Research and select an environment with a health disparity or social justice issue (free clinics, inner-city facilities, hospitals with large groups of immigrants).

Prepare a 10- to 15-slide Microsoft® PowerPoint® presentation with detailed speaker notes in which you:
Explain the health disparity or social justice issue related to quality management in today’s health care arena.
Analyze a problem, system, or process to be improved.
Address each of the following in your analysis:
Regulatory, such as OSHA mandate
Benchmarking
Improved efficiency
Patient satisfaction
Life safety issue
Analyze a change theory, and incorporate it into your improvement plan.
Analyze personal leadership theory and style, and incorporate them into your improvement plan.
Evaluate system changes needed to implement your planned solution, including tools and technologies.
Create an implementation plan, including a timeline, based on plan-do-study-act (PDSA/PDCA) cycle, including implementation strategies, potential barriers, and evaluation process.

Include at least five peer-reviewed references (you may not use your course textbooks or Electronic Reserve Reading articles) to support your process improvement and change project.

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