Case Manager CP Measure of Success Worksheet

This reviews the SMART goals model and challenges students to apply their knowledge by creating SMART goal scenarios and responses. Three scenarios.

M3 CP- Professional Toolkit – Measure of SuccessMeasure of SuccessPurpose of Assignment: This reviews the SMART goals model and challenges students to apply their knowledge by creating SMART goal scenarios and responses. Transferable skill: Digital FluencyEffectively employing and understanding digital tools to express ideas in appropriate contexts. In the human services field, digital fluency manifests through mastery of apps and software that can help a worker organize data, locates services and track client progress.Instructions:You now have an opportunity to demonstrate your knowledge of the SMART goals model. Respond to the following scenarios and include the following in your submission:Write a goal for each scenario.Using each part of the S.M.A.R.T goal acronym explain how the goals you have established for the client to fit the SMART model.Use clear and concise grammar.Scenario A:Sally is ten years old and has outbursts at school that include verbal aggression towards teachers and the destruction of physical property. This behavior occurs daily. Scenario B:Marion is 50 years old and is socially isolated. She does not work and rarely interacts with other people. She feels lonely. Scenario C:David is 40 years old and recently divorced. Three weeks ago, he was laid off from his job of ten years. He is looking for work and struggling financially.Format:Submit as a Word document with a title page.

What is the SMART method? How do I set realistic goals?SMART Goal examples and a worksheet are also included in this FAQ.AnswerBe sure to scroll down to the bottom to find a SMART Goal Worksheet you can use to set yourself up for success!Setting goals is an important part of reaching success, and a great method you can use to set goals is the SMART method.Specific:  What do you want to accomplish?  Why is this goal important?  Who is involved?  What resources are involved?Measurable:  Are you able to track your progress?  How will you know when it’s accomplished?Achievable:  Is achieving this goal realistic with effort and commitment?  Do you have the resources to achieve this goal?  If not, how will you get them?Relevant:  Why is this goal important?  Does it seem worthwhile?  Is this the right time?  Does this match efforts/needs? Timely:  When will you achieve this goal?SMART Goal ExampleGoal:  Successfully complete the Capstone Course with a final average of 78% or higher at the end of the Winter 2018 term.SpecificWhat do you want to accomplish? Why is this goal important? Who is involved? What resources are involved?Pass Capstone with a 78% or higherIt is my last course I need to pass before graduation.I will need to utilize the resources available through Rasmussen University.MeasurableAre you able to track your progress? How will you know when it’s accomplished?I am able to track my progress my reviewing my grades through the grade book.I will know I have accomplished my goal when I have passed my course with a 78% or higher.AchievableIs achieving this goal realistic?Do you have the resources to achieve this goal?If not, how will you get them?Yes, this is a realistic goal.Yes, Rasmussen University has many resources I can use to accomplish this goal.I can reach out to my instructor if I need additional resources or support.RelevantWhy is this goal important?Does it seem worthwhile?Is this the right time?Does this match specific needs?I need to pass this course to earn my degree.Yes, it is very worthwhile because I have worked very hard to get to this point.Yes, now is the right time.Yes, it matches my need to graduate so I can work as a nurse.TimelyWhen will you achieve this goal?I will achieve this goal by the end of the quarter.

Other SMART Goal ExamplesIncrease influenza immunization rates by 1% in Hispanic adults 65 years of age and older, over the next 6 months. (see attached a quick sample of the SMART worksheet for this goal)Expand mobile farmers’ markets in 2 low-income food desert neighborhoods by January 2019.Decrease the teen pregnancy rates in Dixon County by 0.5% after 5 years of collaborative community prevention efforts.Decrease fall rates among Alzheimer patients by 50%, six months after implementation of hourly rounding policy.

Examples of Measurable and Non-Measurable Treatment Goals       Non-measurable goals   Client will effectively manage their depression.   Client will decrease their depression by 50%.     Measurable, time-limited goals   Client will score 20 or below on the Beck Depression Inventory for 5 consecutive sessions. Target Date:  8/1/2020.   Client’s score on the PHQ-9 will be reduced from 20 currently to 10 or less. Target Date: 8/1/2020.   Client’s depression severity will be reduced from 8 currently to 3 or less (based on self-report 1-10 scale). Target Date: 8/1/2020   Client will verbalize to therapist at least 3 coping skills for managing depression. Target Date: 10/1/2014.   Client will complete a medication evaluation with their medical provider. Target Date: 10/1/2014.     Non-measurable goal   Client will be less isolated.     Measurable, time-limited goal   Client will initiate 2 or more social contacts per week for the next 4 weeks. Target Date: 8/1/2020.     Non-measurable goal   Client will address their alcohol abuse.     Measurable, time-limited goals   Client will attend at least 2 AA meetings per week for 10 consecutive weeks. Target Date: 8/1/2020.   Client will verbalize to therapist at least 3 triggers to drinking. Target Date: 8/1/2020.   Client will consume less than 2 beers per day within the next 30 days.    Non-measurable goal  Client will have less obsessive-compulsive behavior.     Measurable, time-limited goal   Client’s reported time engaged in obsessions and compulsions will be reduced from 2 hours per day currently to 1 hour per day or less. Target Date: 8/1/2020.     Non-measurable goal   Client will learn to control their anger.     Measurable, time-limited goal   Client will have no more than 2 angry outbursts per week for 6 consecutive weeks, per self-report. Target Date: 8/1/2020.   When feeling angry, client will implement 2-3 learning anger management strategies.     Non-measurable goals   Client’s anxiety will decrease.   Panic attacks will be reduced by 50%.     Measurable, time-limited goals   Client will not experience any panic attacks for 3 consecutive weeks, per self-report. Target Date: 8/1/2020.   Panic attacks will be reduced from 6 times per week currently to 3 times per week or less. Target Date: 10/1/2014.   Client’s score on the Severity Measure for Generalized Anxiety Disorder—Adult will decrease from 30 currently to 10 or less. Target Date: 8/1/2020.

Using NumbersTreatment plans should be numerical. One of the biggest challenges for workers who are new to the profession is making the shift from a qualitative perspective to a quantitative one. This means learning to think numerically. When developing treatment goals, one should consistently ask, how can I measure this? In the human services profession numbers mean everything. Outcome data is numerical. Another important axiom in this profession says, “If you can’t measure it, then don’t include it as a treatment goal.” For example, writing a goal that says, “The client will have a greater understanding of his depression” is ambiguous and unmeasurable. Conversely, a goal that reads, “The client will feel better” also creates dilemmas. Without a numerical reference, that goal is vague and difficult to define let alone measure.Funders of human service organizations rely on the same quantitative principles as evidence of the program’s effectiveness and justification for continued funding.Insurance companies and other funding entities need evidence and/or proof that the service being provided is effective. Many organizations regularly conduct outcomes studies as a means of proving efficacy and providing a rationale for additional or continued funding. The human services profession relies constantly on numerical or quantifiable data.

SMART GoalsLike other social science disciplines, the human services profession is obligated to develop action plans for its clients. These plans are sometimes referred to as care plans, service plans or treatment plans. The purpose of these plans is to serve as proof or evidence that service is being provided, a plan is in place and that progress is being measured. Think about the medical profession. Doctors will write treatment plans that offer specific interventions and progress is typically measure through numerical lab results or the patient’s report of the absence of symptoms. For example, a doctor can easily measure the success of a patient who is diabetic or has high blood pressure, through blood-labs and daily monitoring of blood pressure. The human services profession operates on the same basic principles.In the human service profession, the most fundamental guideline for developing goals is the SMART goal method. SMART is an acronym for Specific, Measurable, Attainable, Realistic and Time-Bound. SMART goals are well-defined, clear and unambiguous. Treatment goals and outcomes should be attainable and realistic. For example, a human service worker who is treating a client for a specific addiction would not set a goal that the client has 0 incidences of addictive behavior within five days of beginning treatment. Such a goal is unrealistic and probably not attainable. Conversely, a worker providing services for a five-year-old child with behavioral problems would not write a treatment plan with goals that demand the child to manifest adult behaviors. The child is five years old and asking a child to behave like an adult is unrealistic.Once the worker has a grasp of the SMART goals model, he/she can become competent in developing SMART goals for not only his/her clients but can also implement this model to address personal and professional.The following link shows examples of personal and professional goals using the SMART goal model.SMART Goals (first thing i downloaded for you)One important factor in developing sound treatment goals for the client is understanding who the client is. That crucial information should be obtained during the initial client interview where the worker conducts a social history and gathers additional demographic and personal data. The worker should also note that the starting point for all treatment is to begin where the client is, not where the worker thinks he/she should be. For example, a client who struggles with poor verbal communication and expresses frustration through yelling may have learned that behavior is his family of origin. This may be the only means of communicating frustration with which the client is familiar i.e. the starting point for treatment begins with the client.