Choosing a Performance Measurement Approach at Paychex

Read Case study 4-3 Choosing a Performance Measurement Approach at Paychex, Inc Answer the 1 & 2 question at the end of the case in essay format. 3 pages not including cover sheet and reference page Book performance management third Editon by Herman Aguinis Question 1 Based on the above description, assess whether Paychex should use a behavior approach, a results approach, or a combination of both to measure performance. Question 2 Using the accompanying table as a guide, place check marks next to the descriptions that apply to the job of account executive. Explain why you chose the approach you did.

 

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