2 papers

complete papers with 2 reference each and 2-3 contenet pages excluding title page and reference page.

Mentors and Shadowing

 

 In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one.

 

As the BPM nears completion the process team must be concerned not only with the best-fit roll-out option but also in providing information to the work team that will handle the completed process or process change to ensure they are successful. This often takes the form of “mentoring.”

Mentoring is most often a one-on-one activity in which an “experienced” individual (the mentor) provides guidance and advice to someone with less “experience” (the mentee). Any mentoring relationship is, by nature of the process, a close one in which experiences, knowledge, and skills are shared.

The best way for mentors and mentees to share information is through a process called ““shadowing.” Shadowing occurs when the mentee actively watches, follows, and participates in the activities, processes, or actions that are completed by the mentor. This provides a visceral and active learning environment.

Consider the BPM process you have been designing this semester and address the following (support your answers with research on mentoring and shadowing through the Kaplan Library and Internet):

1. Should all members of the BPM team be considered as possible “mentors”? Explain and justify your answer.

2. Who within the organization would be the “mentee(s)” for the institutionalization of the new processes? Make sure you fully support your conclusions.

3. Identify ways in which mentors and mentees can use “shadowing” as a method for tracking and assessing the ongoing changes within the company after completion of the BPM project.

 

After you answer the 3 questions above, include a section in which you briefly summarize the following based on your work in the previous 2 units. This summary should not be more than one page.

1. Which implementation strategy did you select as the best fit for your selected process? Why?

2. Which 3 metrics did you decide to use for assessing project success? What were the target rates?

 

 

 BPM and Global Competitiveness

 

 engage in developing the following professional competencies:

● Global awareness

 

For this Assignment, respond using the critical elements below:

 

Critical Elements:

● Write your original response in Standard American English, paying special attention to grammar, style, and mechanics.

● Respond to the questions in a thorough manner, providing specific examples of both the expected benefits and the risks/issues.

● Ensure that your viewpoint and purpose are clearly stated.

● Demonstrate logical and appropriate transitions from one idea to another.

● Your paper should be highly organized, logical, and focused.

 

In this Assignment, you will analyze cases 1 and 2 from the chapter and respond to questions related to the role of BPM in global competitiveness.

1. Case 1 describes a global automotive component company. There were issues that limited the company’s ability to be more competitive in the global marketplace and they were able to address these through a BPM project. What were these issues and what were the expected benefits from BPM to help them become more competitive?

2. How do you assess their success? If you think they are doing well, what were the critical success factors they were able to implement? If they are not doing well, why not (what are the risks they failed to mitigate?)

3. Case 2 describes Unilever’s transformation. What were the issues that limited the company’s ability to be more competitive in the global marketplace? What benefits were they expecting from the BPM project to increase their competitiveness

4. How do you assess their success? If you think they are doing well, what were the critical success factors they were able to implement? If they are not doing well, why not (what are the risks they failed to mitigate?)